Outlook - Introduction

Microsoft Office 365 - Microsoft Outlook

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Course Overview

There's more to Outlook than just emailing! Gain an understanding of Microsoft Outlook a business and personal e-mail management tool with calendar software to help you stay in touch.

This course is designed to familiarise the inexperienced user with the basic concepts of
Microsoft's e-mail and scheduling programme. The day will cover all the basic principles of e-mail, e.g. composing, addressing, filing and deleting messages. The course examines maintaining contacts, keeping appointments and organising meetings. You will learn about assigning tasks, keeping a journal (both manually and automatically) and using Outlook to make notes.

This is a one-day course running from 9:30 am - 4:00 pm.
Training is hands-on and tutor-led.
We provide a comprehensive training manual, lunch and certification.
Courses run at both Swansea and Cardiff locations.
This course can be run as a company specific option either at your site or our own.

  • Course Content

    Getting Started

    The Outlook screen: the Outlook bar; ribbons, toolbars and menus; getting help.

    Mail Messages

    Composing and sending messages; addressing
    messages; reading the mail; replying to messages;
    assigning levels of importance; printing and deleting messages. Using views with messages to sort and find particular items.


    Creating and using contacts; assigning categories to
    contacts and amending contacts' details; sending
    messages to contacts.


    Entering and amending appointments and events.


    Planning meetings; using Auto Pick to find free time; inviting others to a meeting.


    Assigning tasks for yourself and others.


    Keeping a record of your activities.


    Creating, amending and converting notes.


    Creating an Archive for old items.

  • Prerequisites

    To gain the maximum benefit from this course an attendee should have a basic knowledge of Windows and be able to use the mouse.

  • Qualification

    This course covers material from the standard European Computer Driving Licence (Module 7, contributes towards the ITQ level 1 / ECDL Essentials qualification and the Microsoft Office Specialist Core Outlook syllabus.

  • Internet
    Improve your Internet skills. Navigate the World Wide Web. Learn how to use search engines to find interesting and relevant websites. Understand the basics of purchasing online and security precautions

Booking Options Available for Outlook - Introduction

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Tailored Training

Tailored Training

Take advantage of a customised training programme to suit your needs at a location of your choice.

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Funded Training

Funding might be available for training depending on your circumstances.

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Funded Redundancy Training

Funded Redundancy Training

Are you about to be made redundant or have you been made redundant in the last three months? 100% funded training is available.

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  • ECDL
  • ECDL Advanced
  • Approved Test Centre

  • Computeraid Ltd, 4th Floor, 11 Wind Street, Swansea, SA1 1DP

  • Telephone: 01792 610550 / 029 2066 4285
  • [email protected]
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Computeraid Ltd

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Computeraid is the largest supplier independent computer training and consultancy company in South Wales, training around 20,000
people days annually.

Swansea. South Wales